24/7/365 On Site Staffing
E Solutions data center facilities are manned 24x7x365 by professional staff members who are ready to help you with any issues or requests. Our technicians are backed by an engineering team to ensure that any issues will be resolved in a timely manner. Since we're a local company, all calls are routed locally and your issue will be handled right away by E Solutions employees. You won't deal with a call center or wait for a technician to arrive on site to resolve your issues. We're always here.
Qualified
All technical staff members have at minimum of five years' experience in the Hosting and Data Center industry. Due to the sensitive nature of our client's businesses (banks, credit card processing, medical records, e-commerce, etc,) All E Solutions employees must pass a pre-employment background screening and drug testing as part of our hiring process.
Experts
Our technical support staff is comprised of network engineers and technicians. Our Network Engineers serve as escalation points to our technicians.